How do I set up alerts?

Alerts allow you to monitor various aspects of your operations with real time notifications via text or email. Alerts also allow you to create reports based on your specific needs.

Why create an alert?

You can create alerts based on:

• Entering or exiting a location
• Speeding
• Rapid Acceleration
• Harsh Braking
• Shift Start Time
• Weekend Driving
• After-Hours Driving
• Driving Duration
• PTO
• Driving without a driver ID

Alerts are available under Visibility on the navigation menu. To create a new alert or view existing alerts click Manage.

The Manage page will list existing alerts. You can see alerts from our demonstration account below. To create a new alert click +New Alert.

To create an alert, first create a descriptive name and select the vehicles you’d like to create the alert for, then you’ll create the alert. Each alert should suit one specific need, such as speeding or location. Do not combine alerts.

You can create an alert but not select recipients to avoid them receiving a lot of notifications. Tick the box beside 'No recipients' to configure the alert without recipients. You can run an Alerts report to view alert events.

Here are examples of correct and incorrect alerts:

Correct:

Use case: I want to create an alert for when my trucks leave the depot in the morning after 8 am.

IF Hour is greater than 8:00

AND Exit Location is equal to Truck Depot

Why it works: The initial parameter of 8:00 tells the system to alert only after 8:00 am and the second parameter tells the system that after 8:00 am, if the vehicle exits the location an alert should trigger.

 Incorrect:

Use case: I want to create an alert to monitor driver safety

IF Speed over the limit is greater than 20km/hr

AND Harsh braking equals detected

AND Rapid Acceleration equals detected

Why it doesn’t work: The initial parameter will trigger if the driver is speeding 20km/hr, but the following parameters need to be met too, so that means that the vehicle needs to be going 20km/hr over the speed limit while also harsh braking and rapidly accelerating at the same time. That is impossible.