It happens everyday, we get a call from a potential customer, we take a look at their business and challenges they are facing. Once we understand what they need we can recommend the tracking system options they need and what alerts and reports they need to focus on.
The business case for implementing a Transpoco GPS tracker is as clear as day. However, the customer has one question they have not asked yet, in many instances they are not even sure if they should raise the topic with us....
How am I going to tell the staff that I want to put a GPS tracker in their vehicles? The good news is this is actually an easy answer, AND we can help you with it. Really it is so simple, you just need to go through the business case that we have just worked out. If it make sense for the business it makes sense for the employees of the business.
Really the title of this post is not accurate, it is not 5 ways to tell your staff you are installing a GPS tracker, it should read 5 easy steps to installing a GPS tracker:
1 - Justify the business case
This is our job, talk to us today. We look at what you do, how you work, where your customers are, what vehicles you have, what level of service you need to give to your customers, how much you spend on fuel, insurance, maintenance, everything to do with your fleet and service delivery.
2 - Talk to the staff
Either organise a team meeting or speak to each driver individually. It is your job to get the best results possible for the business, staff know this, and taking the time to explain to them how the new technology will help the business shows them you respect them.
3 - Write them a letter
The fear of the unknown is the biggest issue with implementing a GPS tracker. Even though you have spoken to the drivers, give them a letter saying exactly what the system does, and the changes in policy and procedures that will come about. We have template letters to help you draft this document.
4 - Stay calm!
Not everyone, but some customers as soon as they have put in the system realise they have been wasted thousands and thousands of euro for the last number of years. You don't need to get hung up on this. The best (and only) strategy at this point is to put new systems and policies in place to save money and time in the future. Forget about past performance, that is done. Again we can help you with template policies and procedures for all of the issues you are now facing.
5 - Open communication with drivers
Really you have nothing to hide, and neither do the drivers. So if a driver asks about the system, let them see the data you have recorded. You shouldn't show them anyone else's information, but there is no reason not to show them their activity. If you like you can even set up an individual account for each driver to view their own driving data. Anyway in summary, this is not hard. We are conscious it feels like an awkward conversation at this point, but download our Implementation kit or talk to us on the phone and we will give you the tools to quickly and professionally get through this conversation.