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Are PCH (Personal Contract Hire) contracts leading to lack of maintenance?

by Eleonora Malacarne on Dec 4, 2018 9:00:00 AM

Are PCH (Personal Contract Hire) contracts leading to lack of maintenance?

Personal Contract Hire (PCH) has recently proven to be a very effective solution for small companies in need of vehicles for a definite period of time (despite being primarily addressed to private users); for example, when seasonality comes into play and companies face busier days and are not willing or not able to cope with a vehicle purchase or with business contract leasing due to lack of funds, longer contracts, higher responsibilities or just in order to follow a strategy which uses funds differently.

There is no right or wrong answer to the question as to whether companies should use PCH or leasing instead of acquiring new vehicles, as it rather depends on the activity, seasonality and objectives of a specific business: sometimes PCH or traditional business leasing could be the perfect answer to their requirements, but maybe not so much on other occasions. It might also depend on the type of vehicle a particular business might be looking for, as the choice is usually limited and more focused on cars or vans rather than on construction vehicles, for example. But it seems that Personal Contract Hire or PCH is actually a good solution for some companies whose business depends on driving, as the trend towards this option is increasing. According to the British Vehicle Rental and Leasing Association (BVRLA), the trade body for the vehicle rental and leasing sector, the trend towards PCH has grown steadily for both vans and cars in the period from 2012 to 2015, and grew by 14% in the first quarter of 2018. PCH seems no longer to be a prerogative of personal use, as more and more businesses start to turn towards it, though it certainly has some downsides.

With the general tendency for businesses toward vehicle sharing for their driving needs, PCH might actually be capable of accommodating changing requirements, as, according to some experts, vehicle ownership will definitely decrease in the future. But when we consider the increasing demand for leased vehicles, there are still lots of factors we need to look at. Compliance and maintenance seem to be the two aspects most fleets would rather not think about: but it is actually a fact that having a similar type of contract to the more traditional arrangements might lead to a clash of responsibilities and maybe to drivers not taking the appropriate care of maintenance, since around 20% of the PCH agreements, for example, do not include maintenance expenses according to research recently carried out by Epyx, a technology solution provider.

This might lead to some obvious problems, because if the company providing the PCH agreement is not taking care of maintenance, it creates some uncertainty upon the status of the vehicles and what their remarketing value will be when it comes to the end of the contract. Employers adopting PCH agreements as part of their fleets will use those vehicles for business, but will struggle to find out if they are actually maintained according to the necessary standards and if they meet compliance requirements. The employer is usually responsible for the duty of care obligations, so how could companies avoid an information deficit and find a way to implement sound maintenance practices so that the PCH provider, the company and the driver share the same information?

Having an independent maintenance system that could be checked by all parties is definitely a sound means of preventing possible miscommunication between all those parties. If you wish to know how this could be done, check out our SynX Maintain option.

 

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Topics: Fleet Management, fleet maintenance

Tyre safety month 2018: why “Under pressure” and “How deep is your tread” should be your fav hits

by Eleonora Malacarne on Oct 23, 2018 9:00:00 AM

Tyre safety month 2018 why “Under pressure” and “How deep is your tread” should be your fav hits

Tyresafe, a charity based and active in the UK, has launched this year’s Tyre Safety month—a campaign that has been a yearly fixture since 2010—in order to raise awareness on the importance of correct tyre maintenance and on the dangers of driving with defective tyres. The campaign is scheduled every year for the whole month of October, and 2018 has been no exception: this year the campaign tries to sensitize road users and fleets, in a humorous way, with a video that has been circulating since the beginning of the month. It is a gentle reminder of the key rules for checking tyres in the form of an amusing and informative version of a Smashie and Nicey style countdown of the top hits, but with musically themed tyre safety tips. Check it out:

 
According to the studies carried out by the charity, summer months are particularly challenging in terms of tyre safety. Fleets tend to be more prepared in winter months as the weather can become severe and there is an increasing chance of foggy/snowy/rainy days, while they seem more indulgent in the summertime despite the weather not being particularly warm in the UK. The research work carried out by Tyresafe also deals with the important role of properly maintained tyres not only in fleet safety but also in reducing fuel consumption.

But what are then the songs and tips suggested by Tyresafe which all fleets should remind themselves of when it comes to safe tyres and tyres checks? Here you have what should hopefully become your favourite hit collection!

  1. “Every Check You Take”—this song title suggests that in order to obtain optimal vehicle handling, avoid risks on the road, prevent premature wear and tear, and optimise fuel consumption, tyre checks should be performed on a regular basis. If you still haven’t got a tyre check process in place we suggest you do so: you can even take advantage of the opportunity of our Maintain trial and set up regular tyre checks to be performed via our app—contact us if you want to learn more about it!

  2. “How Deep Is Your Tread”—tyre tread depth is an important criteria to be checked not only for safety reasons (as grip on the road can only be guaranteed with the appropriate depth, pressure and inflation) but also as there are legal limits that need to be respected. Cars, Vans and LCVs are subject to the same tyre law and must have a minimum of 1.6mm of tread across the central three quarters of the tyre around its entire circumference; while for trucks, tyres must have a minimum of 1mm of tread in a continuous band throughout the central three-quarters of the tread width and over the whole circumference of the tyre. Loading of the vehicle has a greater impact on the tread, which should be checked on a regular basis to ensure that legal limits are respected and to prevent the risk of losing adherence to the road.

  3. “Get Into The Groove”—this refers to a particular test suggested to anyone who has a vehicle needing to comply to the 1.6 mm tread criteria: using a 20p coin, which it is necessary to insert into the tread, you will immediately see if your tyre is compliant—if you insert the coin and can see its border, the tyres probably won’t be compliant, so a more thorough check would be needed.

  4. “Under Pressure”—tyre pressure should be checked every month or on an even more regular basis according to your maintenance department’s recommendations, especially if your vehicles are constantly loaded or are working a great deal. You can check the ideal tyre pressure for your vehicle in the manufacturer’s manual which will also have guidelines on the correct pressure when loaded.

  5. “I Will Always Check You”—this last song suggests carrying out checks not only when it is time for the “regular checks”. It is better to be proactive. When you do your walkaround checks, for example, make sure to verify if there is any stone or object in the tread and check the general condition of the tyre and examine it for cuts or bulges, which could indicate possible internal damage.

 

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Topics: fleet safety, fleet maintenance

How to keep both your fleet maintenance rolling AND your vehicles on the road

by Eleonora Malacarne on Jun 28, 2018 9:00:00 AM

How to keep both your fleet maintenance rolling AND your vehicles on the road

In any fleet management operation, whether large or small, there are so many things to take care of that multitasking happens frequently; there are certain things we just cannot ignore or eliminate, and we therefore have to make them work simultaneously or find ways for them to coexist.

 

Within a fleet, two crucial things that need to coexist as far as possible—and it might have actually already come to your mind—are keeping vehicles on the road and maintenance. Apart from unplanned interventions caused by breakdowns, finding the time to make vehicles that need regular maintenance available can become a real challenge if you need them on a daily basis, yet maintenance is what keeps them running! How then can you make the most of your maintenance time while keeping vehicles on the road?

 

#1 - Perform regular vehicle checks. Apart from the obvious compliance obligations, as walkaround checks are a legal requirement, regular vehicle inspections really need to be insisted upon. Small, regular verifications are the ones that allow problems to be found before they escalate and become a serious or very expensive issue that not only incurs unplanned downtime but also impacts on your budget.

 

#2 - Focus on maintenance that improves fuel efficiency. Make maintenance a really comprehensive task that includes any aspect that may potentially lead to downtime. Fuel efficiency is of great importance for your budget, so your maintenance procedures should ensure that vehicles are operating at maximum efficiency: a point to bear in mind is that fuel efficient vehicles probably do not need extra maintenance outside the regular schedules, and inefficient vehicles might actually suggest there are issues going on that could lead to downtime. So make sure fuel efficiency is also made a priority from a maintenance point of view in order to keep vehicles on the road.

 

#3 - Beware of unnecessary repair costs—and downtime. Saying that fleet maintenance is necessary, especially regular maintenance, does not mean all fleet maintenance events are absolutely needed. There should be a schedule based on intelligent criteria that corresponds to manufacturer recommendations and your activity as a whole, but it might not be necessary to have regular intensive maintenance interventions—you have to distinguish what is necessary from what isn’t. Unneeded maintenance might potentially lead to extra downtime, apart from hurting your pockets—make sure you choose wisely.

 

#4 - If your fleet puts a lot of miles on its vehicles, make sure you pay attention to brakes and tyre condition as it might become critical. Tyres need to be properly checked and replaced in case they have hard signs of wear as this impacts on global vehicle safety and ultimately on fuel consumption. Checking tyres carefully is a step toward keeping vehicles on the road.

 

#5 - Keep tabs on maintenance events. If you have full visibility on maintenance interventions and vehicle checks as well as on their frequency, you will be able to plan accordingly and optimise the time they spend on the road—it’s a completely different story if you do not record checks and fleet activity...

 

 

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Topics: fleet maintenance

SMR costs (Service, Maintenance and Repair): how to cut your annual spend

by Eleonora Malacarne on Jun 19, 2018 9:00:00 AM

SMR costs (Service, Maintenance and Repair): how to cut your annual spend

Every fleet operator, whether a fleet manager or a company owner that is acting as director of the fleet, knows just how important it is to get SMR (Service, Maintenance and Repair) right for a number of reasons: from global safety to compliance, from fuel savings to global savings.

 

If you are able to save money on your annual SMR spend, it will of course give you additional resources to be used for other fleet needs and expand your business, but be careful, this does not mean you should fall into the temptation of slipping into unsafe practices as a method to make “savings”. You never have to compromise on safety and compliance or quality of your service, and saving on SMR costs does not mean lowering maintenance interventions, in terms of frequency, by default. There are actually a few strategies that you can implement to lower your annual SMR costs, and you will probably see the difference very soon after their deployment. Let’s have a look at what they are!

 

#1 - Carefully examine vehicle choice—nothing is right per se or by default, but the right vehicle for your fleet or company is the one that meets your job’s requirements according to the operating conditions. This means you should probably not choose what your drivers would like to have as a matter of course, though they would still need to be educated on how to deal with a valuable company asset like a vehicle. Checking out warranty period before selecting a vehicle can also make the difference in terms of costs, as well as looking at maintenance packages that might be included for that same vehicle, if compatible with your desired maintenance system (not necessarily your current one).

 

#2 - Evaluate different options before choosing a maintenance vendor—again, there is no one-size-fits-all approach with fleets; the challenge is rather more in finding what works best for your company and process. Some fleets rely extensively on franchises or have external maintenance contractors, while for others it is better to stick to a group of different suppliers in order to get better value for money. According to recent numbers, 82% of SME fleets declare that they do not get any discount from their maintenance suppliers. This should probably encourage fleets to look into different maintenance options, decreasing their maintenance needs with regular vehicle inspections and better SMR strategies, in order to monitor the overall health of their fleets and identify patterns to safeguard against future issues.

 

#3 - Driver management—getting to know dangerous driving patterns that might impact on SMR costs through fleet data and making your drivers know that they have a duty of care to look after their vehicle and are responsible for risk management is also part of the secret. Vehicle manufacturer recommendations about maintenance intervals should be followed and well known by drivers as well as vehicle features and warning dashboard lights, in a way that drivers respond swiftly when necessary and lights are not ignored until something inevitably worse happens.

 

#4 - Using fleet maintenance software—65% of SMEs admitted they manually approve all SMR work and do not have a digitalised system in place to take care of fleet maintenance. Having such a tool can help fleet managers keep track of SMR costs, make forecasts for future costs and act on a savings strategy point of view. Using fleet maintenance software is no longer a prerogative of big fleets, our options are definitely accessible and you will never go back to manual work after you try our solutions. Contact us for a demo or a free trial of our maintenance and compliance software to learn more.

 

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3 features of the SynX suite that help companies achieve the paperless office

by Eleonora Malacarne on Jun 14, 2018 9:00:00 AM

3 features of the SynX suite that help companies achieve the paperless office

The SynX by Transpoco suite, with all of the different packages and features available, can definitely benefit small or large organisations and make fleet managers’ lives much simpler—or anyone’s, actually, who happens to manage vehicles commercially.

Fleet Management software as a service (SaaS) helps companies in many ways—needless to say that some features might be more important and relevant to one business more than another; but when it comes to achieving the paperless office, this is actually a big step towards a more sustainable, secure and less error-prone business.

But what can the concept of a paperless office do for you? If you use a digitalised system, you will not only benefit from less time spent on typical admin tasks, constantly printing and copying, but actually you can, most importantly, access the information you need very efficiently in just a few clicks.

Have a look at 3 features of the SynX suite that might help you achieve not only the paperless office, but also deliver all the relevant fleet data quicker than ever!

#1 - Walkaround checks app and dashboard

Our maintenance inspection software allows you to run walkaround checks according to the standard checklists or to build up different vehicle inspection processes that can be customised for the specific needs of your fleet of vehicles. An easy-to-use app records the checks done by your drivers, and the Walkaround Dashboard collects checks done and defects recorded by your staff in a safe way…. Forget about paper checklists and copies, everything you need in the event of an inspection can be instantly found in SynX. This feature is available for all SynX Maintain and Perform packages or as a stand-alone—do not hesitate to contact us to learn more or kick off with a free trial!

 
 
 
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#2 - Service Management—where you can manage your fleet maintenance

Defect recording via daily or regular vehicle checks done by your staff is essential to run a smooth maintenance system and get the most out of your fleet, but it is certainly not the only thing needed. All defects should be made actionable and promptly addressed by your servicing provider or preferred garage. This is actually made possible via the Service Management section, which offers the possibility of creating a service directly from a defect within the Walkaround section. Your maintenance partners can instantly see defects in image format uploaded by your drivers, quickly recognising the issue and providing a time estimate for its resolution. If you are dependent upon external maintenance providers, the Service Management tool will greatly assist in communicating with them.

3 features of the SynX suite that help companies achieve the paperless office_2You can upload defect pictures from the Walkaround Checks App feature in a very easy way!


3 features of the SynX suite that help companies achieve the paperless office_3All the defects and the servicing milestones are actionable from the Service Management section.

 

#3 - Driver documentation in driver settings

3 features of the SynX suite that help companies achieve the paperless office_4

The settings section, available for all SynX Move and Perform Packages, gives you complete control over the different fleet settings with a dedicated section for drivers. From there, you can not only establish access to the different app features, but also upload all the relevant driver documents, all available in just a matter of clicks.

 

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Topics: Fleet Management, GPS & Tracking, fleet maintenance

Maintenance logging software: how to help drivers transition to it

by Eleonora Malacarne on May 8, 2018 9:00:00 AM

Maintenance logging software: how to help drivers transition to it

Maintenance logging software can really make a difference within your fleet for a number of reasons: the switch from paper logs to electronic saves on time, cuts down mistakes and speeds up the whole vehicles checks process, allowing fleet managers to easily keep tabs on servicing the whole fleet. We are quite sure that if you have already tried a great maintenance software package like SynX Maintain, you will probably never go back to paperwork, the spreadsheets, the massive emails and even those printed vehicle checklists.

 

While we can definitely say we understand your reasons for happily embracing the cutting edge technology—which come with a whole host of benefits—we also know that somebody in your team might not necessarily share the same view. Seasoned drivers particularly might be reluctant or simply struggle, even in an era like ours, where electronic devices are widespread in a variety of applications. So how can you help your drivers transition to maintenance logging software and pass on your enthusiasm for the new technology?

 

Here are a few suggestions on how you can make your drivers’ life easier:

 

#1 - The early bird catches the worm!

If you take the earliest opportunity to get started with maintenance logging software, you are not only receiving all of its benefits but you also might gain a competitive advantage over rivals. Do not postpone the implementation of technology because you fear your team might resist it, but rather try to be an early adopter to check it yourself and schedule adequate time for you team become familiar with it. Delaying the adoption of a reliable system for maintenance logging might also impact on your global compliance—something that you should certainly not overlook…

 

#2 - Focus on the benefits

Do not forget to encourage all of your drivers to look into (and eventually support) all the benefits of maintenance logging software. Dealing with a walkaround checks app especially benefits drivers as it will speed up the vehicle inspection process—drivers spend less time on processes that often involve the purchase or supply of paper checklists, sometimes at the behest of administration employees who are often busy with other tasks. The new system will also improve the accuracy of the information logged and mistakes will be reduced, including the type of errors that invariably crop up with handwritten checklists. The information provided by the driver will be more accurate as the upload of pictures will be a key feature, so drivers literally won’t have to spend additional time detailing precisely the defects detected (a picture is worth a thousand words). If they are able to see these types of benefits and the direct impact on their workload, they will surely be more welcoming of change.

 

#3 - Provide good training

Sometimes drivers might fight change because they do not know or understand how to use the technology. Providing training would ensure drivers learn how to use maintenance logging software for maximum benefit. Change might require some adjustment at the beginning, but with your positive attitude, drivers will understand just how the system makes their life easier.

 

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Topics: fleet maintenance

Why maintaining fleet vehicles should be your primary focus

by Eleonora Malacarne on Apr 12, 2018 9:00:00 AM

Why maintaining fleet vehicles should be your primary focus

If you either own or use a fleet of vehicles, their maintenance should be one of the top priorities: you have to make sure that vehicles are kept in a roadworthy condition at all times and that they are safe for vehicle users, passengers, other road users and pedestrians.


Far from being solely a “must-do” legal obligation—and this is particularly addressed to those who tend to treat maintenance reactively—maintaining your vehicles reduces the risks of incurring unplanned downtime, of them being impounded or suffering delays because of roadside inspections, which can all damage your business.


What then are the other business benefits you can get out of regularly maintaining your vehicles, and why should fleet maintenance be your primary focus?


#1 - Global cost reduction. Overall fleet costs can only decrease if you consistently practice maintenance as vehicles are less likely to suffer problems and consume fuel, and are obviously less subject to mechanical issues if you are regularly servicing.


#2 - Operating cost reduction. If fewer vehicles incur breakdowns or these happen less frequently, you will lower operating and replacement costs—something that may need to be calculated in when resources are stretched and you need to comply with deadlines and assignments—there is also a better chance for your business to grow if your fleet is operating at maximum capacity.


#3 - Improved fuel consumption. Vehicles kept in good shape are generally more fuel efficient.


#4 - Customer satisfaction. Consistent on-time deliveries can be reached only if your vehicles are properly maintained—and they have less risk of being pulled over for inspections.


#5 - Higher vehicle value. Though depreciation is always a factor, keeping vehicles in a roadworthy condition can only protect their integrity and enhance their residual value.


#6 - Reduced risks of long roadside checks. If your vehicles are regularly maintained, roadside checks won’t take as long and you won’t incur the risk of downtime due to failed compliance.


#7 - Improved working environment. Increasing the safety of your drivers will always be regarded as a plus and can only make them feel more secure in their job, and they are more likely to be in compliance with traffic laws.

 

 

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Bus sector, including school buses, target of road safety enforcement campaign

by Eleonora Malacarne on Apr 10, 2018 9:00:00 AM

Bus sector, including school buses, target of road safety enforcement campaign

When it comes to road safety and operating safe vehicles on the road, everyone needs to feel involved; and the bus sector, including school buses, has been the target, in recent years, of an enforcement campaign conducted on a European level.


According to the RSA of Ireland, school buses are considered to be particularly high-risk vehicles; they experience peak usage during the time of year when buses are hired for purposes other than conveying children to school.


The ROSPA (The Royal Society for the Prevention of Accidents) adds that some of the buses, especially those dedicated to voluntary activity, might not be fully fit for purpose. All coaches and minibuses registered on or after 1 October 2001 must have forward-facing or rearward-facing seat belts fitted (different for buses with an urban use). Older coaches and minibuses that are transporting three or more children must have a forward-facing seat belt, either three-point or a lap belt, fitted for each child. According to UK legislation, passengers aged 14 and over are personally responsible for belting up, but the driver is legally responsible for ensuring that younger children are using seat belts or appropriate child restraints.


These common issues, together with the increasing traffic at the times highlighted previously, can contribute to greater risks which have to be properly addressed. The reinforcement campaign targeting the bus sector and, particularly, school buses, is going to see an increase in roadside inspections and check-ups to be carried out at operators’ premises.


As regards to the reinforcement actions conducted in 2016 and currently in force, according to the RSA of Ireland, around 50% of the buses inspected at the roadside had defects—of these, one in five presented major faults. 1028 school bus operators’ premises were visited over the same period and less than half of them were found to be compliant. Inspections conducted on school buses since the start of the 2017/18 school year proved that more than half of them were defective.


The DVSA is also targeting school buses and increasing inspections with the aim of improving road safety and roadworthiness, especially after various cases of school buses were found to be faulty following cost-cutting attempts by operators or companies having their licence revoked due to "negligent" maintenance.


There are a number of measures you can actually put in place as a bus haulier to guarantee the roadworthiness of your vehicles, perform risk assessments to help protect your young passengers and to avoid roadside penalties or even more serious consequences. As the issues found in the school buses are indicative of operators posing risks to road safety (rather than merely a deterioration of the fleet’s operational ability), it is important to emphasize the importance of roadworthiness and safe vehicles. Non-compliance with legislation is unacceptable and safety systems should be strengthened. Technology and data provide a useful aid to keeping vehicles roadworthy: check out our maintenance and vehicle inspection software to prove just how useful!

 

 

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Topics: Road Safety, fleet safety, fleet maintenance

How can I ensure my fleet is properly maintained?

by Eleonora Malacarne on Mar 22, 2018 9:00:00 AM

How can I ensure my fleet is properly maintained.jpeg

After procuring a fleet, part of the operational and risk assessment actions needed to correctly manage a fleet falls upon proper fleet maintenance. If a fleet does not have a robust maintenance programme, it incurs risks and it could place other road users in dangerous situations. Such a maintenance programme does not only need to cater for actual maintenance work on the vehicles, but also to maintain control and administration work to ensure appropriate use of the fleet.


How then can companies ensure that fleets are properly maintained and which items should a robust maintenance programme include other than the strictly adhered-to maintenance calendars?


#1 - Appropriate processes in place—not only should a proper maintenance schedule exist, but also other procedures that deter general misuse of vehicles including the operation of vehicles that aren’t roadworthy: drivers should have access to specific vehicles, vehicle information should be shared with relevant staff, keys should only be given to authorised personnel and vehicles should undergo a procedure to be allocated for specific jobs.


#2 - HR, vehicle usage and fleet policies—anything related to the use of a vehicle, including rules outlining where it can be driven for personal use, should be established and shared so that staff are fully aware of fleet policy. Inappropriate use may mean that a vehicle is driven uninsured or could result in potential maintenance breaches.


#3 - Compliant maintenance facilities—both if maintenance is taken care of in-house or whether it is outsourced, maintenance facilities need to be reviewed on a regular basis to ensure maintenance operations are appropriate. Having an in-house facility or outsourcing might depend on the size of the company or on in-house capabilities or if the company has leased vehicles or not. In any case, it is best practice to ensure maintenance compliance is taken care of by the relevant party.


#4 - Fleet maintenance best practice sharing—it is essential for a fleet organisation to share best practices and gain expertise with the help of professional maintenance organisations. If you have an external maintenance facility or wish to get one, you could share it with another organisation that has proved to be particularly fluent in fleet maintenance practices.


#5 - Appropriate staff training—far from thinking about intensive training for drivers, who are not as specialised as maintenance experts and mechanics, appropriate training should focus on making sure drivers are suitably trained to use the vehicles they drive. Familiarising drivers with a vehicle in order to ensure standards are upheld and all new features and compliance regulations are integrated into their daily routine should be commonplace.


#6 - Appropriate information recording and maintenance monitoring—any organisation in charge of a fleet should keep a fleet asset register along with fleet maintenance and servicing records. This type of information should be preferably managed on a fleet management software app or some other application to guarantee global sharing of the information with stakeholders and ensure that issues are promptly addressed.

 

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Topics: Fleet Management, fleet maintenance

From standard to mobile fleet maintenance—what are the challenges?

by Eleonora Malacarne on Mar 1, 2018 9:00:00 AM

From standard to mobile fleet maintenance—what are the challenges?.jpeg

Priorities, challenges, concerns: whatever we wish to call the list of to-dos that fleet managers work through day in, day out are never quite completed, but rather only ever seem to lengthen.


Proper vehicle maintenance still firmly belongs on the list, with quite a lot of other tasks associated with a fleet operation (managing vehicles, keeping up with compliance processes connected to it, making sure it is performed for safety purposes etc.), but has more recently taken on an additional role beyond its traditional scope—the mobile maintenance system.


Managing a standard/traditional fleet vehicle maintenance system already requires a good deal of practice (getting the best servicing vendors and resources, establishing regular schedules and complying with them, integrating preventative practices to comply with regulations). But making it mobile, for whatever reason (considerable time savings in having an accessible system from anywhere, compliance reached in an easier way with automation, the need to share with multiple stakeholders such as external maintenance providers the fleet maintenance information, managing fleet maintenance from different areas and so on), might appear quite a challenge at first glance.


Many companies do indeed struggle to externalise their internal process to ensure that maintenance is carried out according to the same best practices rooted in their internal system or to work with a maintenance and servicing provider to guarantee their requirements are met—so what then are the challenges companies particularly struggle with in order to utilise mobile maintenance?


  1. If companies are not using one yet, getting a mobile maintenance software on the cloud—and literally transposing all the data onto a mobile system—can be seen as difficult if you’re used to manual methods such as spreadsheets or work calendars. (However, if you are resistant to new technology and are reluctant to rely on it for personal reasons, not for other reasons—we can show you how easy and dependable it is!)

  2. Time is often a factor if you want to externalise maintenance, as there is more to it than simply assigning tasks to an external provider. They should potentially know everything about your vehicles apart from doing what is strictly required according to job specification. Sometimes the challenge is having that knowledge available in order to perform maintenance services.

  3. Repair of remote assets or vehicles located in different areas might be challenging enough when carried out by an internal provider already, but think about how that would be done by an external provider—the need for a reliable mobile maintenance system able to locate vehicles and record maintenance activity shared with everyone involved is quite obvious.

  4. Assigning fleet maintenance to an external provider requires that communication is continuous—so we need to be kept up-to-date about costs, interventions and maintenance processes even if we outsource. This is where mobile maintenance systems can help. Ideally, fleet maintenance partners should also retain detailed, comprehensive records, keeping a close eye on what has already been serviced and when routine repairs are needed.

Mobile maintenance software can help you in sharing maintenance knowledge, outsource fleet maintenance or even just communicate any necessary information on your fleet to anyone that potentially needs to know. If you want to learn more about how we can tackle the challenges of mobile fleet maintenance, talk to us. Our integrated maintenance module can definitely be of service—starting with our free trial.


 

 

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Topics: Fleet Management, fleet maintenance

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