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The A-Z series: let’s talk about U for Uptime

by Eleonora Malacarne on Sep 12, 2019 8:59:00 AM

The A-Z series let’s talk about U for Uptime

We may be running short of letters to complete our A-Z series of fleet management, but never topics. Uptime, according to standard definition, is the period of time which a computer, piece of machinery, etc., is operational and available for use. It goes without saying that in the case of fleets, uptime, when specifically referring to vehicles, is one of the eternal quests of fleet managers—to make vehicles ready to perform as much as possible, as opposed to downtime, in order to maximise profits.

Fleets have only quite recently begun to abandon a type of reactive maintenance, which seemingly worked for ages, in favour of more adequate planning that involves other factors than just facilitating the transportation of material from point A to point B. This may include the consideration of the customer perspective, the need for precise quality standards and conformity and also the nature of the business producing revenue.

Now, in order to prevent a problem suddenly arising and forcing vehicles into downtime, fleets know that they have to stay ahead of the game, on the lookout for anything related to potential issues, fixing them before they actually cause a problem while the vehicle is on the road. Apart from the usual pre-trip checks or walk-around checks that are legally required, some specific checks on particularly troublesome features can be conducted with a degree of regularity to avoid issues in the long run. Another concept that has only recently been considered by fleets is the idea of having a comprehensive check after the vehicle reaches a certain threshold in terms of mileage, with the same aim of anticipating possible problems.

Technology has also started to provide the means to gather data and notify fleets regarding the perfect timing of servicing a vehicle, offering a heads-up regarding a potential malfunction or simply capturing vehicle performance in terms of fuel consumption, number of services and similar metrics to help establish the regular checks to be carried out to preserve vehicles and help prolong their uptime. The information, often given in real time, can also help establish whether the vehicle can continue on the road without risk or if it is preferable to take it off rather than waiting for the regular check. And the increased connectivity of a vehicle can, according to numbers shared by Volvo Trucks, reduce incidents of unplanned downtime by 80%.

It has been calculated by LeasePlan that the average cost of having a van off the road is between €785/£700 and €1122/£1,000 per day. Nevertheless, according to data shared by Autoglass, a substantial number of fleet managers appear to be unaware of the financial impact, with 40% of them unable to estimate the business cost of having a vehicle off the road. Those who were able to give a figure said the average cost in terms of lost business revenue was €815/£727 per day per van. No surprise then why the focus has changed in fleets in favour of a more proactive approach to maximise uptime, though it still has yet to become standard practice for some of them.





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Topics: Fleet Management, fleet maintenance

How to save on your fleet costs by managing tyres correctly: Michelin’s view

by Eleonora Malacarne on Aug 6, 2019 9:02:00 AM

How to save on your fleet costs by managing tyres correctly Michelin’s view

Michelin—one of the oldest and most popular tyre manufacturers in the world—has recently shared some tyre related tips on how to reduce fleet running costs. Combined savings resulting from the implementation of a series of actions on tyres could really make a difference to the bottom line and particularly for big fleets.

Here are some of the tips that Michelin recently shared about the impact of tyres on fleet costs:

#1 – Adjust driving habits. With driving style having such an important impact on fuel consumption, your drivers would be well advised to follow safe practices and keep a close eye on the status of your tyres. According to Michelin, drivers can adjust their habits to keep tyres in good condition for longer. What needs to be avoided is excessive braking or acceleration, or even constant stopping or starting that can lead tyres to wear faster.

#2 – Check tyre pressure. According to Michelin, running tyres even just a few psi below the recommended pressure will reduce fuel efficiency. Wheel alignment and tyre pressure are two must-checks that not only help with efficiency but also with safety. In 2017 it has been estimated that 384 car accidents in Britain were caused by illegal, defective or under-inflated tyres. Checking pressure and alignment also extends the tyre’s life—and yours!

#3 – Road surface. We sometimes cannot avoid travelling on substandard roads that might compromise our tyres, and potholes are unfortunately a constant issue; but an extra level of care when travelling on uneven road surfaces or speed bumps can certainly help increase the lifespan of your tyres.

#4 – Tread depth. Tyre treads also have direct impact on the performance and safety of a vehicle. By law, tyres must have at least 1.6mm of remaining tread depth, measured across the central three-quarters of the tyre and all the way round.

#5 – Replacement intervals. Paying attention to replacement intervals and substituting tyres when necessary can definitely lead to improved efficiency savings. If you have a consistent tyre check programme or check tyres on a regular basis as part of your walkaround checks routine, you will be able to establish when it is time to replace them in a timely manner.


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Topics: Fleet Costs, fleet maintenance

Why fleet tyre maintenance should become routine for your team and vehicles

by Mark Dressekie on Jul 11, 2019 9:00:00 AM

Why fleet tyre maintenance should become routine for your team and vehicles

Did you know that, on average, one third of a fleet company’s annual maintenance budget is spent on tyres? That was the figure reported by Fleet News magazine and it’s one that clearly shows the importance that fleet companies place on ensuring that their vehicles are fitted with roadworthy tyres.

But another reason why that portion is so high is that some fleet companies try to skimp on purchasing tyres that aren’t of the required standard and, over time, the maintenance for these is disproportionate to how much they initially cost. Had they invested in premium tyres at the outset, their vehicles would have remained on the road for longer.


Tyre Maintenance & Vehicle Downtime

It isn’t just the expense of repairing and replacing tyres that hits fleet companies hard, though. For every minute that their vehicles are off the road and in the garage, they are losing the business money, as they are unable to fulfill their transport duties. For fleets, vehicles being off the road is the same as desk-based office environments experiencing IT downtime, in that essential tasks cannot be performed. Downtime can happen for a number of reasons and inadequate tyres or tyres that have not been checked may have serious consequences that range from downtime to global safety.


A Core Element of Employee Health & Safety

Aside from the financial aspect of tyre maintenance, in fact, there is the far more important consideration of employee safety. If vehicles in a company’s fleet are fitted with substandard tyres, this raises the possibility of an accident occurring and puts drivers at unnecessary risk. The safety of personnel needs to take precedence over everything else in managing a business; for fleets, that means ensuring that vehicles are in prime condition.


5 Best Practice Tips for Fleet Tyre Maintenance

  1. Before investing in in-house maintenance facilities, be sure to conduct a thorough assessment analysing the costs and the complexity of implementation. If you intend to carry out your maintenance work in-house, you will need to match the standards and expertise as a commercial workshop.


  1. Rather than waiting until the tread reaches 2mm, consider changing tyres once the tread is down to 3 - 4mm. After this point, the tread can deteriorate quite quickly and waiting any longer could put the driver at risk in adverse weather conditions.


  1. Implement a comprehensive tyre safety training programme to teach staff proper tyre maintenance and instructs them on how to conduct all the necessary checks including tyre pressure, tread depth and damage.


  1. Fleet managers should also make a point of carrying out regular spot inspections.


  1. Rather than alternating between winter and summer tyres, opt for “all-season” tyres instead. This will help to reduce costs and vehicle downtime.



The message is simple: fleet companies must make tyre maintenance a routine part of their operations, just as restaurants incorporate cleaning and hygienic practices into their core activities.


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Topics: Fleet Management, fleet maintenance

Battery and tyres top the ranking of breakdown call-outs for SME fleets

by Eleonora Malacarne on May 23, 2019 9:02:00 AM

Battery and tyres top the ranking of breakdown call-outs for SME fleets

The RAC has recently shared some data about small and medium enterprise fleets and the main issues involved in their breakdown call-outs.

According to the data shared, the chances of a vehicle belonging to an SME experiencing a breakdown in any given year is 3-in-10. The number of callouts for the first quarter of 2019 suggest that 31% of fleet and business vehicles belonging to SMEs will suffer a breakdown this year.

The data seems quite worrying and may come as a shock to some, especially as small and medium businesses have limited resources in terms of budget and fleets and breakdowns can seriously compromise business activity and productivity. Lost business, wasted time, missed appointments and delays are some of the consequences that small and medium enterprises, which make up around 99% of businesses in the UK, can suffer; and all that without taking into consideration the immediate consequences strictly related to a breakdown: the cost of the repairs, of vehicle inactivity and its temporary replacement, to name but a few.

Regarding the most common call-outs, the RAC has shared a ranking of the most popular breakdown causes for SMEs: the topper most is battery failure, accounting for 18% of all callouts, followed by tyres at 13%, clutch at 5%, alternator at 4%, engine mechanical cause, starter motor and fuel-diesel contamination at 3%, and ECU engine management, road traffic accidents and manual gearbox are the lowest cause at 2%.

According to Nicky Brown, of the RAC’s small business team, “Our analysis of the types of breakdowns our small business customers experience shows vehicles are breaking down all too frequently, no doubt at some very inconvenient times and in some very inconvenient places.”

Despite breakdowns being partly unpredictable, it is fair to say that something can normally be done in order to minimise their occurrence. Vehicle daily inspections and walkaround checks, together with a reliable maintenance calendar, can detect issues that might potentially trigger a breakdown before it happens. Making sure drivers are able to do their daily checks pre-trip and post-trip can definitely make a difference, especially if these are no longer treated as something tedious and time consuming  with the aid of paperless checks carried out by an app. Our walkaround checks app can help you in this task and reduce the risks related to your budget, vehicles and resources, whatever the size of your business—contact us to learn more.



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Topics: fleet maintenance, fleet compliance

A-Z series: M is for Maintenance—a key element of fleet management

by Eleonora Malacarne on Apr 18, 2019 9:03:00 AM

A-Z series: M is for Maintenance—a key element of fleet management

If you are reading this, you are probably more than aware just how essential vehicles are to your business—hence why M is for Maintenance in our A-Z of fleet management—and chances are a business could not function without them or at the very least some of your daily tasks would be impossible to complete. That’s why keeping your vehicles in sound running order through proper maintenance regimes ensures you have an efficient and healthy business. Not only are well-kept vehicles required to pass regular inspections, but they also help keep employees confident in their equipment. The alternative is an unreliable fleet that lets customers down, costs you money in repairs and alienates staff—something you hopefully want to avoid like the plague!


What is fleet maintenance?

Fleet maintenance is the process of keeping your vehicles operating in a good enough condition so that they are safe, reliable and can stay on the road longer. Developing a preventative maintenance program is an integral part of managing a fleet and helps businesses reduce operating costs and improve vehicle inspection outcomes, among other benefits.  


What types of maintenance do we know?

In general, maintenance has two approaches: reactive and proactive. While reactive maintenance focuses on repairing an asset once failure occurs, proactive maintenance, on the other hand, focuses on avoiding repairs and asset failure through preventive strategies that anticipate possible issues (in some cases following recommendations from the manufacturer and establishing a routine series of checks) and predictive methods (complementary strategies based on a database of maintenance checks for those specific vehicles). Both reactive and proactive maintenance might seem to have advantages, but reactive maintenance, relating to minimal preparation, is not necessarily conducive to a positive outcome: downtime is often inconsistent and unpredictable; it is associated with inefficient use of labour and/or higher costs deriving from mechanical issues that could have been tackled more easily and cheaply earlier on or maybe avoided altogether.

Is it better to have a maintenance department or to outsource?

There is actually no answer to suit all types of fleet and business. Small fleets might through necessity have to rely on an external maintenance provider due to their size and available resources, while bigger fleets might find it better to have a structured maintenance department in-house. But nothing is written in black on white. The important thing is fleets are aware of the maintenance needed and of the responsibilities of providers or upon themselves in case they decide to outsource.


Which technological solutions can boost fleet maintenance?

Fleet maintenance today is no longer something relegated to a spreadsheet. The more modern fleet management software comes with an entire maintenance section, which has at least three very practical features:

  • Scheduling—a maintenance calendar with alerts for servicing events and regular maintenance to be carried out;
  • Vendors contacts—a system that records all of the relevant data of your maintenance providers and serves as a database;
  • Vehicle checks—a real game changer if you manage a fleet, as you can so easily plan for vehicle inspection checks to be carried out by your driving staff via an app that stores all the relevant data for compliance and auditing purposes.


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Topics: Fleet Management, fleet maintenance

Are PCH (Personal Contract Hire) contracts leading to lack of maintenance?

by Eleonora Malacarne on Dec 4, 2018 9:00:00 AM

Are PCH (Personal Contract Hire) contracts leading to lack of maintenance?

Personal Contract Hire (PCH) has recently proven to be a very effective solution for small companies in need of vehicles for a definite period of time (despite being primarily addressed to private users); for example, when seasonality comes into play and companies face busier days and are not willing or not able to cope with a vehicle purchase or with business contract leasing due to lack of funds, longer contracts, higher responsibilities or just in order to follow a strategy which uses funds differently.

There is no right or wrong answer to the question as to whether companies should use PCH or leasing instead of acquiring new vehicles, as it rather depends on the activity, seasonality and objectives of a specific business: sometimes PCH or traditional business leasing could be the perfect answer to their requirements, but maybe not so much on other occasions. It might also depend on the type of vehicle a particular business might be looking for, as the choice is usually limited and more focused on cars or vans rather than on construction vehicles, for example. But it seems that Personal Contract Hire or PCH is actually a good solution for some companies whose business depends on driving, as the trend towards this option is increasing. According to the British Vehicle Rental and Leasing Association (BVRLA), the trade body for the vehicle rental and leasing sector, the trend towards PCH has grown steadily for both vans and cars in the period from 2012 to 2015, and grew by 14% in the first quarter of 2018. PCH seems no longer to be a prerogative of personal use, as more and more businesses start to turn towards it, though it certainly has some downsides.

With the general tendency for businesses toward vehicle sharing for their driving needs, PCH might actually be capable of accommodating changing requirements, as, according to some experts, vehicle ownership will definitely decrease in the future. But when we consider the increasing demand for leased vehicles, there are still lots of factors we need to look at. Compliance and maintenance seem to be the two aspects most fleets would rather not think about: but it is actually a fact that having a similar type of contract to the more traditional arrangements might lead to a clash of responsibilities and maybe to drivers not taking the appropriate care of maintenance, since around 20% of the PCH agreements, for example, do not include maintenance expenses according to research recently carried out by Epyx, a technology solution provider.

This might lead to some obvious problems, because if the company providing the PCH agreement is not taking care of maintenance, it creates some uncertainty upon the status of the vehicles and what their remarketing value will be when it comes to the end of the contract. Employers adopting PCH agreements as part of their fleets will use those vehicles for business, but will struggle to find out if they are actually maintained according to the necessary standards and if they meet compliance requirements. The employer is usually responsible for the duty of care obligations, so how could companies avoid an information deficit and find a way to implement sound maintenance practices so that the PCH provider, the company and the driver share the same information?

Having an independent maintenance system that could be checked by all parties is definitely a sound means of preventing possible miscommunication between all those parties. If you wish to know how this could be done, check out our SynX Maintain option.


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Topics: Fleet Management, fleet maintenance

Tyre safety month 2018: why “Under pressure” and “How deep is your tread” should be your fav hits

by Eleonora Malacarne on Oct 23, 2018 9:00:00 AM

Tyre safety month 2018 why “Under pressure” and “How deep is your tread” should be your fav hits

Tyresafe, a charity based and active in the UK, has launched this year’s Tyre Safety month—a campaign that has been a yearly fixture since 2010—in order to raise awareness on the importance of correct tyre maintenance and on the dangers of driving with defective tyres. The campaign is scheduled every year for the whole month of October, and 2018 has been no exception: this year the campaign tries to sensitize road users and fleets, in a humorous way, with a video that has been circulating since the beginning of the month. It is a gentle reminder of the key rules for checking tyres in the form of an amusing and informative version of a Smashie and Nicey style countdown of the top hits, but with musically themed tyre safety tips. Check it out:

According to the studies carried out by the charity, summer months are particularly challenging in terms of tyre safety. Fleets tend to be more prepared in winter months as the weather can become severe and there is an increasing chance of foggy/snowy/rainy days, while they seem more indulgent in the summertime despite the weather not being particularly warm in the UK. The research work carried out by Tyresafe also deals with the important role of properly maintained tyres not only in fleet safety but also in reducing fuel consumption.

But what are then the songs and tips suggested by Tyresafe which all fleets should remind themselves of when it comes to safe tyres and tyres checks? Here you have what should hopefully become your favourite hit collection!

  1. “Every Check You Take”—this song title suggests that in order to obtain optimal vehicle handling, avoid risks on the road, prevent premature wear and tear, and optimise fuel consumption, tyre checks should be performed on a regular basis. If you still haven’t got a tyre check process in place we suggest you do so: you can even take advantage of the opportunity of our Maintain trial and set up regular tyre checks to be performed via our app—contact us if you want to learn more about it!

  2. “How Deep Is Your Tread”—tyre tread depth is an important criteria to be checked not only for safety reasons (as grip on the road can only be guaranteed with the appropriate depth, pressure and inflation) but also as there are legal limits that need to be respected. Cars, Vans and LCVs are subject to the same tyre law and must have a minimum of 1.6mm of tread across the central three quarters of the tyre around its entire circumference; while for trucks, tyres must have a minimum of 1mm of tread in a continuous band throughout the central three-quarters of the tread width and over the whole circumference of the tyre. Loading of the vehicle has a greater impact on the tread, which should be checked on a regular basis to ensure that legal limits are respected and to prevent the risk of losing adherence to the road.

  3. “Get Into The Groove”—this refers to a particular test suggested to anyone who has a vehicle needing to comply to the 1.6 mm tread criteria: using a 20p coin, which it is necessary to insert into the tread, you will immediately see if your tyre is compliant—if you insert the coin and can see its border, the tyres probably won’t be compliant, so a more thorough check would be needed.

  4. “Under Pressure”—tyre pressure should be checked every month or on an even more regular basis according to your maintenance department’s recommendations, especially if your vehicles are constantly loaded or are working a great deal. You can check the ideal tyre pressure for your vehicle in the manufacturer’s manual which will also have guidelines on the correct pressure when loaded.

  5. “I Will Always Check You”—this last song suggests carrying out checks not only when it is time for the “regular checks”. It is better to be proactive. When you do your walkaround checks, for example, make sure to verify if there is any stone or object in the tread and check the general condition of the tyre and examine it for cuts or bulges, which could indicate possible internal damage.


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Topics: fleet safety, fleet maintenance

How to keep both your fleet maintenance rolling AND your vehicles on the road

by Eleonora Malacarne on Jun 28, 2018 9:00:00 AM

How to keep both your fleet maintenance rolling AND your vehicles on the road

In any fleet management operation, whether large or small, there are so many things to take care of that multitasking happens frequently; there are certain things we just cannot ignore or eliminate, and we therefore have to make them work simultaneously or find ways for them to coexist.


Within a fleet, two crucial things that need to coexist as far as possible—and it might have actually already come to your mind—are keeping vehicles on the road and maintenance. Apart from unplanned interventions caused by breakdowns, finding the time to make vehicles that need regular maintenance available can become a real challenge if you need them on a daily basis, yet maintenance is what keeps them running! How then can you make the most of your maintenance time while keeping vehicles on the road?


#1 - Perform regular vehicle checks. Apart from the obvious compliance obligations, as walkaround checks are a legal requirement, regular vehicle inspections really need to be insisted upon. Small, regular verifications are the ones that allow problems to be found before they escalate and become a serious or very expensive issue that not only incurs unplanned downtime but also impacts on your budget.


#2 - Focus on maintenance that improves fuel efficiency. Make maintenance a really comprehensive task that includes any aspect that may potentially lead to downtime. Fuel efficiency is of great importance for your budget, so your maintenance procedures should ensure that vehicles are operating at maximum efficiency: a point to bear in mind is that fuel efficient vehicles probably do not need extra maintenance outside the regular schedules, and inefficient vehicles might actually suggest there are issues going on that could lead to downtime. So make sure fuel efficiency is also made a priority from a maintenance point of view in order to keep vehicles on the road.


#3 - Beware of unnecessary repair costs—and downtime. Saying that fleet maintenance is necessary, especially regular maintenance, does not mean all fleet maintenance events are absolutely needed. There should be a schedule based on intelligent criteria that corresponds to manufacturer recommendations and your activity as a whole, but it might not be necessary to have regular intensive maintenance interventions—you have to distinguish what is necessary from what isn’t. Unneeded maintenance might potentially lead to extra downtime, apart from hurting your pockets—make sure you choose wisely.


#4 - If your fleet puts a lot of miles on its vehicles, make sure you pay attention to brakes and tyre condition as it might become critical. Tyres need to be properly checked and replaced in case they have hard signs of wear as this impacts on global vehicle safety and ultimately on fuel consumption. Checking tyres carefully is a step toward keeping vehicles on the road.


#5 - Keep tabs on maintenance events. If you have full visibility on maintenance interventions and vehicle checks as well as on their frequency, you will be able to plan accordingly and optimise the time they spend on the road—it’s a completely different story if you do not record checks and fleet activity...



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Topics: fleet maintenance

SMR costs (Service, Maintenance and Repair): how to cut your annual spend

by Eleonora Malacarne on Jun 19, 2018 9:00:00 AM

SMR costs (Service, Maintenance and Repair): how to cut your annual spend

Every fleet operator, whether a fleet manager or a company owner that is acting as director of the fleet, knows just how important it is to get SMR (Service, Maintenance and Repair) right for a number of reasons: from global safety to compliance, from fuel savings to global savings.


If you are able to save money on your annual SMR spend, it will of course give you additional resources to be used for other fleet needs and expand your business, but be careful, this does not mean you should fall into the temptation of slipping into unsafe practices as a method to make “savings”. You never have to compromise on safety and compliance or quality of your service, and saving on SMR costs does not mean lowering maintenance interventions, in terms of frequency, by default. There are actually a few strategies that you can implement to lower your annual SMR costs, and you will probably see the difference very soon after their deployment. Let’s have a look at what they are!


#1 - Carefully examine vehicle choice—nothing is right per se or by default, but the right vehicle for your fleet or company is the one that meets your job’s requirements according to the operating conditions. This means you should probably not choose what your drivers would like to have as a matter of course, though they would still need to be educated on how to deal with a valuable company asset like a vehicle. Checking out warranty period before selecting a vehicle can also make the difference in terms of costs, as well as looking at maintenance packages that might be included for that same vehicle, if compatible with your desired maintenance system (not necessarily your current one).


#2 - Evaluate different options before choosing a maintenance vendor—again, there is no one-size-fits-all approach with fleets; the challenge is rather more in finding what works best for your company and process. Some fleets rely extensively on franchises or have external maintenance contractors, while for others it is better to stick to a group of different suppliers in order to get better value for money. According to recent numbers, 82% of SME fleets declare that they do not get any discount from their maintenance suppliers. This should probably encourage fleets to look into different maintenance options, decreasing their maintenance needs with regular vehicle inspections and better SMR strategies, in order to monitor the overall health of their fleets and identify patterns to safeguard against future issues.


#3 - Driver management—getting to know dangerous driving patterns that might impact on SMR costs through fleet data and making your drivers know that they have a duty of care to look after their vehicle and are responsible for risk management is also part of the secret. Vehicle manufacturer recommendations about maintenance intervals should be followed and well known by drivers as well as vehicle features and warning dashboard lights, in a way that drivers respond swiftly when necessary and lights are not ignored until something inevitably worse happens.


#4 - Using fleet maintenance software—65% of SMEs admitted they manually approve all SMR work and do not have a digitalised system in place to take care of fleet maintenance. Having such a tool can help fleet managers keep track of SMR costs, make forecasts for future costs and act on a savings strategy point of view. Using fleet maintenance software is no longer a prerogative of big fleets, our options are definitely accessible and you will never go back to manual work after you try our solutions. Contact us for a demo or a free trial of our maintenance and compliance software to learn more.


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Topics: fleet maintenance

3 features of the SynX suite that help companies achieve the paperless office

by Eleonora Malacarne on Jun 14, 2018 9:00:00 AM

3 features of the SynX suite that help companies achieve the paperless office

The SynX by Transpoco suite, with all of the different packages and features available, can definitely benefit small or large organisations and make fleet managers’ lives much simpler—or anyone’s, actually, who happens to manage vehicles commercially.

Fleet Management software as a service (SaaS) helps companies in many ways—needless to say that some features might be more important and relevant to one business more than another; but when it comes to achieving the paperless office, this is actually a big step towards a more sustainable, secure and less error-prone business.

But what can the concept of a paperless office do for you? If you use a digitalised system, you will not only benefit from less time spent on typical admin tasks, constantly printing and copying, but actually you can, most importantly, access the information you need very efficiently in just a few clicks.

Have a look at 3 features of the SynX suite that might help you achieve not only the paperless office, but also deliver all the relevant fleet data quicker than ever!

#1 - Walkaround checks app and dashboard

Our maintenance inspection software allows you to run walkaround checks according to the standard checklists or to build up different vehicle inspection processes that can be customised for the specific needs of your fleet of vehicles. An easy-to-use app records the checks done by your drivers, and the Walkaround Dashboard collects checks done and defects recorded by your staff in a safe way…. Forget about paper checklists and copies, everything you need in the event of an inspection can be instantly found in SynX. This feature is available for all SynX Maintain and Perform packages or as a stand-alone—do not hesitate to contact us to learn more or kick off with a free trial!

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#2 - Service Management—where you can manage your fleet maintenance

Defect recording via daily or regular vehicle checks done by your staff is essential to run a smooth maintenance system and get the most out of your fleet, but it is certainly not the only thing needed. All defects should be made actionable and promptly addressed by your servicing provider or preferred garage. This is actually made possible via the Service Management section, which offers the possibility of creating a service directly from a defect within the Walkaround section. Your maintenance partners can instantly see defects in image format uploaded by your drivers, quickly recognising the issue and providing a time estimate for its resolution. If you are dependent upon external maintenance providers, the Service Management tool will greatly assist in communicating with them.

3 features of the SynX suite that help companies achieve the paperless office_2You can upload defect pictures from the Walkaround Checks App feature in a very easy way!

3 features of the SynX suite that help companies achieve the paperless office_3All the defects and the servicing milestones are actionable from the Service Management section.


#3 - Driver documentation in driver settings

3 features of the SynX suite that help companies achieve the paperless office_4

The settings section, available for all SynX Move and Perform Packages, gives you complete control over the different fleet settings with a dedicated section for drivers. From there, you can not only establish access to the different app features, but also upload all the relevant driver documents, all available in just a matter of clicks.


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Topics: Fleet Management, GPS & Tracking, fleet maintenance

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